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Baldwin County HVAC Expert

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    • COVID-19 Update for Laconsay Air and Heating

COVID-19 Update for Laconsay Air and Heating

New Safety Measures

As you are aware, all the states in the USA are now being affected by the COVID-19 virus.  At LaConsay Air & Heating, I wanted to reach out to you personally to let you know how we are implementing safety protocols to continue to serve you during this unprecedented COVID-19 season. At this time, we are open and operating on a full-time schedule to meet all your heating and air conditioning needs including maintenance, service, repair, indoor air quality, and installation appointments.

Laconsay Air and Heating Updated COVID-19 Protocol

We are following enhanced cleaning protocols recommended by the Centers for Disease Control (CDC) to ensure your safety.  Also, we are monitoring our team member’s health.  Anyone that has a fever is showing signs of sickness, or who have been known to be exposed will remain at home.

We are closely monitoring the news from the CDC as well as the World Health Organization (WHO).  Should any new recommendations or procedures come up, we will change our protocols accordingly.  At LaConsay Air & Heating, we plan to remain open and continue to have our technicians service, repair, and install your systems as normal. We will communicate any changes to that decision to you as they occur.

When you call in, our office staff will be asking if anyone in the home has a fever, been diagnosed or had exposure to the COVID-19 virus. We need to know so that we can be proactive with our team’s response and level of protection. We are asking customers to be honest about their travels and medical conditions. If you have a regularly scheduled appointment and are experiencing any of the following symptoms. cough, fever, shortness of breath; please call our office at 251-510-5755 to reschedule.

Here is a list of some procedures we are implementing during this COVID-19 outbreak to ensure we meet your needs while doing our part to keep you, our employees, and our communities safe.

  • Protection: Our technician will wear shoe covers and gloves while at your home or business.
  • Cleaning: Our technicians are also required to wipe down the items in your home that they touch. They also must wash their hands and wipe down the tools that they use after each call. We will also be cleaning our facility frequently with recommended sanitizing products daily.
  • Signature for service & repair work: We normally require our repair or service work to be approved by signature. However, during this time, we will be suspending this requirement. We will accept a verbal commitment to perform service and repair work.
  • For equipment sales, we have the option of electronic signature approval via email and we will require signatures for replacement and installation of equipment.
  • Payment: We ask that all payments be made electronically. Please call our office at 251-510-5755 to give your payment information to our office staff while the technician is on-site.
  • Meetings: We are postponing any in-person company meetings so that we maintain social distancing. Technicians already work in isolation for most of the day and are not exposed to large groups during work. We will be limiting face to face interaction between our office team members and field team members.

Servicing the Community

At LaConsay Air & Heating safety is one of our core values.  We are dedicated to the well-being of our customers as well as our employees. But we also understand the value of trying to reduce the spread of this virus so that our healthcare system is not overwhelmed. As members of a common community, together we can make a difference. We will continue our focus on delivering the products and services you depend on in a manner consistent with the health and wellbeing of everyone.

Please call our main line at 251-510-5755 to schedule your appointment or to discuss any concerns you may have.

Take care,

Andre LaConsay

LaConsay Air & Heating

Google Rating
5.0
Laconsay Air & Heating LLC
Laconsay Air & Heating LLC
5.0
Lisa Sangster
Lisa Sangster
16:05 02 Jun 19
Folks, I intentionally put off for 2 months buying an AC until I felt good about the brand and the installers. I call the LaConsay folks and the owner worked with me on my price, brand, and the install time. They were very flexible and made it happen the next day. I also appreciate the quality of install. They made sure to be detailed and installed the units correctly. They answered all of my questions and concerns as well. My experience was GREAT. CALL THEM!
Sean Ramplin
Sean Ramplin
15:59 02 Jun 18
Andre came to my house on Friday. Had a new system installed by 10 am. Saturday. Great from start to finish!! I will recommend to anyone who asks. Thanks for the great job!!
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Facebook Rating
5.0
Laconsay Air & Heating LLC
Laconsay Air & Heating LLC
5.0
Kerry Kirkwood Ladnier
Kerry Kirkwood Ladnier
2019-02-13T01:26:26+0000
Andre and his crew did an awesome job installing a Mitsubishi wall unit in our son’s room upstairs! Great guy and great company! We highly recommend Laconsay Air & Heating LLC!
Bry Shields
Bry Shields
2018-09-12T13:05:12+0000
I’ve worked with Andre and his team for many years. They have installed several ACs and done repairs at several houses over the years. My dad has also trusted their services. Trustworthy, dependable and fair priced service and parts.
Sean Ramplin
Sean Ramplin
2018-06-02T16:04:42+0000
Great service from start to finish. Andre come to my house on Friday. Had the new heat pump installed by 10 am.Saturday!! great job by everyone!
Gregory Lindell
Gregory Lindell
2013-08-08T15:00:01+0000
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Laconsay Air and Heating
30466 SGT E.I. "Boots" Thomas Drive #208, Spanish Fort, AL 36527 • Phone: 251-510-5755

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