Privacy Policy

Effective Date: February 5, 2025

Laconsay Air and Heating (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We collect different types of information when you interact with us, including:

Personal Information: Name, email address, phone number, mailing address, and any other details you provide when contacting us or scheduling a service.

Payment Information: Billing details when making a purchase (processed securely through third-party payment processors).

Technical Information: IP address, browser type, and browsing behavior through cookies and tracking technologies to improve our website experience.

Service Information: Details about the heating and air conditioning services you request or receive.

2. How We Use Your Information

We use your information for the following purposes:

To provide, operate, and improve our HVAC services.

To schedule appointments and communicate with you regarding service requests.

To process payments securely.

To send promotional offers, updates, and service reminders (you can opt out anytime).

To enhance user experience on our website through analytics and cookies.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. However, we may share your information with:

Service Providers: Third-party vendors that help us operate our business (e.g., payment processors, scheduling software).

Legal Requirements: If required by law, court order, or to protect our rights and prevent fraud.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. These technologies help us analyze website traffic and understand user behavior. You can disable cookies through your browser settings if you prefer.

5. Data Security

We take reasonable precautions to protect your information. While we use secure technology and practices, no method of transmission over the internet is 100% secure. We encourage you to take appropriate steps to safeguard your personal data.

6. Your Privacy Rights

Depending on your location, you may have the right to:

Request access to the personal information we hold about you.

Correct or update your personal details.

Request deletion of your personal data.

Opt out of marketing communications.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies before providing any personal data.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review it periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:
📞 Phone: 251-510-5755
📍 Address: 30466 SGT E.I "Boots" Thomas Dr., Spanish Fort, AL 36527